Last Updated: September 2026
Bespoke Creative Solutions LLC ("Bespoke", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide when using the FiledIn website available at https://filedin.net/ (the "Website").
This Privacy Policy explains what personal information we may collect through the Website, how we use it, how we protect it, and the choices and rights available to you.
By using the Website or submitting information through our contact or enquiry forms, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
The Website is operated by:
Bespoke Creative Solutions LLC
PO Box 1690, PC 112
Ruwi, Muscat
Sultanate of Oman
Email: sales@bespokeoman.com
Phone: +968 99 321 867
For the purposes of applicable personal data protection requirements, Bespoke may act as the controller of personal information collected through this Website.
2. Personal Information We Collect
Depending on how you interact with the Website, we may collect personal information that you voluntarily provide to us.
For example, when you submit our contact or enquiry form, we may collect:
- Your name
- Company or organization name
- Email address
- Mobile or telephone number
- Information contained in your enquiry or message
We may also receive information that you choose to provide when contacting us directly by email or through other communication channels.
We do not request sensitive personal information through the Website. Please do not submit sensitive personal information through our contact or enquiry forms unless specifically requested by us for a legitimate and lawful purpose.
3. How We Use Your Information
We may use personal information collected through the Website for purposes including:
- Responding to enquiries and requests.
- Providing information about FiledIn and our solutions.
- Arranging product demonstrations.
- Understanding your business or technical requirements.
- Discussing potential partnerships or business opportunities.
- Communicating with you regarding an enquiry or request you have submitted.
- Maintaining and improving the Website and its content.
- Understanding website traffic and usage where analytics technologies are used.
- Protecting the security and integrity of the Website.
- Complying with applicable legal and regulatory requirements.
We will process personal information only for appropriate and legitimate purposes and in accordance with applicable personal data protection requirements.
4. Consent and Your Choices
Where consent is required under applicable law, we will seek your consent before processing your personal information.
Where processing is based on your consent, you may withdraw that consent by contacting us using the details provided in this Privacy Policy, without affecting the lawfulness of processing carried out before the withdrawal.
If you do not provide information that is necessary for us to respond to an enquiry, we may not be able to provide the requested information or service.
5. Marketing Communications
We may contact you regarding information or services related to your enquiry.
We will not use your personal information to send advertising, marketing or other commercial communications where applicable law requires your consent unless that consent has been obtained.
Where you have provided consent to receive marketing communications, you may withdraw that consent or request that we stop sending such communications by contacting us.
6. Sharing and Disclosure of Personal Information
We do not sell your personal information.
We may disclose or provide access to personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:
- Service providers who assist us in operating the Website or providing related services.
- Professional advisers where reasonably necessary.
- Government authorities, regulators or law-enforcement bodies where required or permitted by applicable law.
- Other parties where disclosure is necessary to comply with a legal obligation or protect our legal rights.
Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate confidentiality and data protection obligations apply.
7. International or Cross-Border Transfers
Depending on the services and technologies used to operate the Website, personal information may be processed or stored outside the Sultanate of Oman.
Where personal information is transferred or processed outside Oman, we will take the measures required by applicable law and regulations, including applicable requirements relating to the protection of personal information and cross-border transfers.
Where consent or other safeguards are required for a cross-border transfer, we will comply with the applicable requirements.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We also maintain appropriate procedures for responding to personal data incidents and breaches in accordance with applicable legal requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to respond to your enquiry, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, or protect our legitimate interests.
When personal information is no longer required, we will take reasonable steps to delete, securely dispose of, or anonymize it, where appropriate and permitted by applicable law.
10. Your Personal Data Rights
Subject to applicable law and any relevant conditions or exceptions, you may have rights relating to your personal information, including the right to:
- Request information about the processing of your personal information.
- Request access to personal information held about you.
- Request correction, updating or amendment of inaccurate or incomplete personal information.
- Request restriction or blocking of processing where applicable.
- Request deletion or erasure of your personal information where applicable.
- Request a copy of your personal information where applicable.
- Request transfer of your personal information to another controller where applicable.
- Withdraw consent where processing is based on consent.
- Be informed of certain personal data breaches as required by applicable law.
To exercise your rights, please contact us using the contact details provided in Section 14 of this Privacy Policy.
We may need to verify your identity before processing certain requests.
11. Children's Personal Information
The Website is intended primarily for businesses, professionals and other adult users.
We do not knowingly seek to collect personal information from children through the Website.
If you believe that a child has provided personal information to us through the Website, please contact us so that we can review the information and take appropriate action in accordance with applicable law.
12. Cookies, Analytics and Similar Technologies
The Website may use cookies or similar technologies that are necessary for the operation, security and functionality of the Website.
We may also introduce analytics and measurement tools, such as Google Analytics, to help us understand how visitors use the Website, measure website traffic and reach, evaluate the effectiveness of our marketing activities, and improve the Website and its content.
If analytics or other non-essential technologies are introduced, we will provide appropriate information about their use and obtain consent where required by applicable law.
Analytics technologies may collect information such as:
- Pages visited and interactions with the Website.
- Approximate geographic location.
- Browser and device information.
- Referral sources and how visitors reached the Website.
- General usage and engagement information.
- Other information generated through your interaction with the Website.
We do not use analytics information to intentionally identify individual visitors.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Website.
Where required, we may provide additional controls or consent options for analytics and other non-essential cookies or technologies.
13. Third-Party Websites
The Website may contain links to third-party websites or services.
This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your personal data rights, or have a concern regarding the handling of your personal information, please contact us:
Bespoke Creative Solutions LLC
PO Box 1690, PC 112
Ruwi, Muscat
Sultanate of Oman
Email: sales@bespokeoman.com
Phone: +968 99 321 867
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, applicable laws or regulatory requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.